Privacy Policy

The terms "We" / "Us" / "Our" / “Company” individually and collectively refer to www.sanchatea.com and the terms "You" / "Your" / "Yourself" refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, including amended provisions pertaining to electronic documents/records. This Privacy Policy does not require any physical, electronic, or digital signature.
By using this Website, you accept and consent to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Website.

Applicability

This Privacy Policy is a legally binding document between you and www.sanchatea.com By clicking on the “I Accept” tab, or by accessing and using this Website, you agree to the collection, use, storage, and transfer of your information as outlined here.
This document is published and governed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000

User Information

To avail of certain services on our Website, users may be required to provide information during the registration process, including but not limited to:

  • • Name
  • • Email address
  • • Gender
  • • Age
  • • PIN code
  • • Credit/debit card details
  • • Medical records and history
  • • Sexual orientation
  • • Biometric information
  • • Password
  • • Occupation and interests
The information you provide helps us improve our Website and offer a user-friendly experience. Information freely available in the public domain or disclosed under the Right to Information Act, 2005, or any other applicable law will not be considered sensitive.

User Information

We may use cookies or similar tools to improve responsiveness and assign each visitor a unique ID. Unless you voluntarily identify yourself (e.g., via registration), we cannot identify you personally.

  • • Cookies cannot read data off your hard drive.
  • • Advertisers on our Website may also use cookies, which we do not control.
  • • Our servers automatically collect limited information such as your IP address to tailor site experience, analyze traffic, and provide geographical data to advertisers.

Links to Other Sites

Our Privacy Policy applies only to our Website. External links provided on our Website are beyond our control, and we are not responsible for your use of such sites.

Information Sharing

We do not share sensitive personal information with third parties except in the following cases:
1. Legal Requirements: When disclosure is required by law, court, or government agencies for verification, investigation, or legal proceedings.
2. Internal Processing: With our group companies, officers, or employees for processing personal information, under strict confidentiality and compliance measures.

Information Security

We implement appropriate security measures to protect against unauthorized access, alteration, or disclosure of data.
Measures include:

  • • Internal reviews of data practices
  • • Encryption and physical safeguards
  • • Firewalls and password-protected servers
However, no system is impenetrable. While we strive to protect your data, we cannot guarantee complete security, especially during transmission over the Internet.

Policy Updates

As the Internet evolves, we may update this Privacy Policy. Any future updates will remain consistent with the purpose for which the information was originally collected.

Grievance Redressal

For complaints, concerns, or breaches of this policy, please contact our designated Grievance Officer:
Ms. Nawita Kumari (Grievance Officer)
Aap Ki Pasand
Ground Floor, B 76, Phase II, Sector 83,
Noida, Gautam Buddha Nagar, Uttar Pradesh, 201305
📧 Email: sales@sanchatea.com
📞 Phone: 9810402028 / 9818106932