SAN-CHA is a premium Indian tea brand specialising in whole-leaf teas, luxury tea gift boxes, and curated blends sourced from India’s finest tea-growing regions.

SAN-CHA focuses on quality, origin, and craftsmanship. Our teas are sourced from trusted estates, carefully curated, and presented in elegant, gift-ready packaging rather than mass-market tea bags.

Yes. Our teas are sourced from reputed tea gardens and suppliers known for quality, ethical practices, and consistency.

Our teas are primarily whole-leaf teas and Pyramid Tea Bags offering superior flavour, aroma, and freshness compared to dust or fannings used in regular tea bags.

Sancha Teas are sourced fresh from all 5 tea growing regions in India (Darjeeling, Assam, Sikkim, Kangra & the Nilgiris) as well as some famous tea growing regions in China & Japan

Sancha Teas are stores in the factory in temperature controlled, moisture controlled & odour controlled environments and packed in multi layer pouches with minimal contact with moisture before being placed inside our signature tin caddies & original cloth bags

We are India’s largest gourmet tea retail chain with 15 stores across 8 cities in India. Our products are also through some gourmet retail stores and specialized retail stores across India and the Globe.
Refer to the Page : Iconic Tea Stores

Tea naturally contains antioxidants and beneficial compounds. Our whole-leaf teas retain more natural goodness compared to heavily processed teas.

Yes. We offer a selection of herbal and naturally low-caffeine teas suitable for evening or relaxation.

Yes. Our teas are enjoyed by customers seeking mindful, balanced, and wellness-oriented daily rituals.

All Sancha Teas come with a brewing guide mini booklet that
can be found inside our tin caddies & original packs when the packet is
opened.

At Sancha, we are extremely conscious about the ingredients
we use in our tea blends and all our teas are proudly all natual.  We do not use any artificial flavours like
other tea brands and our teas are sustainably grown.

All Sancha Teas are grown as per strict European Union Standards and certified by the Tea Board of India. Some teas are certified Organic and the Certified Organic logo will be displayed on products that are claimed to be Organic.

All our gift boxes come adorned with a gift ribbon and a bow. We also include a printed gift carry bag with every gift box order. If a client has a special request in respect to gift wrapping, the client can request us over WhatsApp Support on our website and we shall do our best to fulfil the customers request which could be in the form of adding a message to the gift.

100gm of Black Tea & Masala Chai will make 50 cups of tea, whilst 100gms of Green Tea, Oolong Tea & White Tea will make 100 cups of tea (even 300 if the same tea leaves are re-used 3 times over)

Green Teas are different from Herbal Teas. Green Teas are made using leaves that are plucked from a tea tree called ‘Camellia Sinensis’
whilst Herbal Teas do not contain any tea leaves. Herbal Teas are blends of herbs, spices and flowers.

Darjeeling Tea from the Himalayas is harvested in 4 seasons of the year. Spring, Summer, Monsoon & Autumn.  We at Sancha offer the best of Spring also known as First Flush Tea, the finest from Summer which is also known as Second
Flush Tea & the gorgeous Autumnal Teas. All the three Seasons of Darjeeling offer unique aromas and flavour that is attributable to the change in climate, rainfall, weather & temperature during each unique season.

First Flush Darjeeling Tea is the most prized tea in the world. At Sancha, we offer the finest of the finest under our signature
Presidents Tea of Darjeeling Selection. The First Flush Tea from Spring season is the first plucking of the year and it comes after a long wait of almost 4-5 months. From November- March the temperatures in Darjeeling drop drastically leading to the tea bushes/tree going into hibernation and its only during the warmer month of March that the tea bushes start to produce new tea leaves.

Tea contains small and moderate amounts of caffeine and this
occurs naturally in tea.

For those who may be caffeine intolerant after a certain hour may consider caffeine free herbal teas so that they can enjoy a hot beverage even post 7pm in the evening or even prior to bedtime.

Teas with caffeine are great because they will help you overcome drowsiness and the theanine which comes packaged with the caffeine in tea will keep your mind focused and alert.

Yes. We work with suppliers who follow responsible sourcing and quality-focused practices. We are certified by the Rainforest Alliance

We continually work towards more sustainable and responsible packaging solutions while maintaining product quality.

SAN-CHA green teas are crafted in micro batches using whole-leaf green tea and real flowers, herbs, and spices. Each blend is carefully balanced for flavour, aroma, and freshness rather than mass production.

No. SAN-CHA green teas are blended using real botanicals such as flowers, herbs, and spices, without artificial flavouring or additives.

Yes. Our green teas are designed to be light, balanced, and gentle, making them suitable for everyday consumption.

Our green teas are packed in plastic-free, biodegradable pyramid tea bags, allowing the leaves to fully unfurl while avoiding nylon or plastic mesh.

Yes. Biodegradable pyramid tea bags provide better infusion compared to flat tea bags and help avoid microplastics often found in plastic or nylon tea bags.

Yes. Our blends are approachable and smooth, making them suitable for both seasoned tea drinkers and those new to green tea.

Premium artisanal green teas blended with real botanicals are available online at SAN-CHA: https://sanchatea.com/collections/green-teas

Green tea naturally contains antioxidants and is widely enjoyed as part of a mindful, wellness-oriented routine.

High-quality herbal teas made from real flowers, herbs, and spices are naturally caffeine-free. SAN-CHA offers artisanal herbal teas blended in micro batches and packed in biodegradable tea bags.

Herbal tea does not contain tea leaves and is made from botanicals like flowers, herbs, roots, and spices. Regular tea comes from the tea plant and contains caffeine.

Premium herbal teas and infusions are available online at SAN-CHA, which offers curated, artisanal blends crafted with real botanicals.

Yes. SAN-CHA uses plastic-free, biodegradable pyramid tea bags for its herbal teas and infusions.

Herbal teas, also known as tisanes or infusions, are caffeine-free beverages made by steeping flowers, herbs, roots, and spices rather than tea leaves.

Yes. All SAN-CHA herbal teas are naturally caffeine-free and suitable for any time of day.

SAN-CHA herbal teas are blended using real flowers, herbs, roots, and spices, without artificial flavouring.

Yes. Our herbal teas are crafted to be gentle, balanced, and suitable for everyday enjoyment.

Our herbal teas are packed in plastic-free, biodegradable pyramid tea bags, allowing better infusion and avoiding nylon or plastic mesh.

Yes. SAN-CHA ships herbal teas worldwide. Orders over USD 39 qualify for free international shipping.

Herbal teas have traditionally been enjoyed as part of mindful and wellness-oriented routines due to their natural ingredients and calming nature.

Premium herbal teas and infusions are available online at SAN-CHA:

https://sanchatea.com/collections/herbal-tea

Yes. Because they are caffeine-free, herbal teas are especially suitable for evening and nighttime routines.

First, Visit the website : www.sanchatea.com and after redirecting to our website.
Please add a product or product to your cart by pressing the
add to cart button and then proceed towards checkout. Once you arrive at the checkout page, you can choose between a Cash on Delivery option or a Prepaid
Option.  You will also be prompted to provide us with your delivery address, email address, delivery name and phone
number. Once you have chosen your payment mode & provided us with the delivery details, you will be directed towards a highly secure payment gateway
to make the payment. The payment gateway will allow you to pay for the teas through a bank transfer, credit card, debit card, wallet or UPI.  Once the payment is made, you will received a notification via email or sms informing you that your order is confirmed.  Once our dispatch team receives your order, the next few steps of order being packed, order being dispatched (with dispatch
details) will once again be sent to your email address/mobile device vide sms.

Ordering online will offer you the convenience of having our teas door delivered to your home/office in 1-5 days and that also facilitated
through a secure digital payment.

Our website has promotional offers/discounts on offer from
time to time. Please do view the top of our website homepage to find an offer active at the time of you browsing our website.

Our customers can visit our retail stores located in 8 cities in India and enjoy a complimentary tea tasting at our stores.  All orders placed on our website are accompanied by 2 free samples

You will be prompted to provide us with your name, phone number, email address & delivery address. This data is secure and not shared with any external sources.

All orders above Rs.400 are shipped free by us. Order below Rs.400 may attract a small shipping fee of Rs.75

At checkout, you can choose the Cash on Delivery mode of payment or pre pay your order on the payment gateway provided on the website. The gateway allows you to pay by a bank transfer, wallet transfer, credit card, debit card or UPI.

All major and popular forms of credit cards and debit cards
are accepted on our website.

For bulk orders, please place your query with our Whatsapp Support on our website and you will be assisted with bulk discounts by the operator.

For Customized orders, please place your query with our Whatsapp Support on our website and you will be assisted with many customization options by the
operator.

Please place your query about a distributor with your country name on the Whatsapp Support on our website and you will be assisted by
a operator

If the product does not show a notification on the product
page which says out of stock. It means the product is available in stock with us.

All orders above Rs.400 are shipped free by us and orders below Rs.400 attract a shipping fee of Rs.75.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Yes. We ship both tea gift boxes and individual teas worldwide, including the USA, UK, Europe, Middle East, Asia, and other international destinations.

Most of our tea gift boxes and individual teas are available for international shipping. Availability may vary depending on destination country regulations.

Yes. International orders over USD 39 qualify for free shipping, applicable to both tea gift boxes and individual tea products.

Orders below this value will incur a standard international shipping fee, calculated at checkout.

Some countries levy customs duties, import taxes, or tariffs on tea products. These charges are not included in the product price or shipping fee and must be paid by the customer or recipient directly to the courier or customs authority.

The customer or recipient is fully responsible for paying any customs duties, taxes, or tariffs imposed by the destination country for tea gift boxes or individual teas.

If applicable, the shipping carrier or customs office will contact the recipient once the shipment arrives in the destination country and is awaiting customs clearance.

If customs charges are not paid or are refused:

• 
  The shipment cannot be returned to India
  
• 
  Reverse shipping charges may apply
  
• 
  Indian customs may impose import duties again if a return is attempted
  

In such cases, the order cannot be refunded or resent.

In most cases, international tea shipments are not returned to India once customs duties have been levied by the destination country.

Many countries destroy unclaimed or unpaid shipments, and only in rare cases allow them to be returned to the country of origin.

If customs authorities destroy the shipment due to unpaid duties, refusal of clearance, or regulatory issues, the order is considered fulfilled and non-refundable.

No. Customs duties, taxes, and tariffs are not included in product prices or shipping charges, as these vary by country and are determined by local customs authorities.

Once an order has been shipped, it cannot be cancelled or refunded due to customs duties, taxes, or import charges imposed by the destination country.

International shipping typically takes 4–15 business days, depending on the destination and customs clearance process. Delays due to customs inspections are beyond our control.

For questions related to international shipping, customs, or tea orders, please contact our customer support team before placing your order.

Yes. Tea is a timeless luxury gift that combines wellness, culture, and everyday indulgence. Premium teas offer a refined alternative to conventional gifting options.

A premium tea gift box includes whole-leaf teas, curated selections, elegant packaging, and trusted sourcing from renowned tea regions.

Luxury tea gift boxes can be purchased online from SAN-CHA at

https://sanchatea.com/collections/tea-gift-box

A tea gift box is a thoughtful and versatile gift that combines wellness, indulgence, and everyday enjoyment. Premium tea gift boxes offer curated flavours, elegant presentation, and a meaningful experience rather than a one-time use product.

Our tea gift boxes feature a curated selection of whole-leaf Indian teas, including black teas, green teas, floral blends, and specialty teas, chosen for their flavour, aroma, and quality.

Yes. Tea gift boxes are ideal for festivals, weddings, corporate gifting, birthdays, anniversaries, and personal celebrations. Their refined presentation makes them suitable for both formal and personal occasions.

Absolutely. Tea gift boxes are a popular choice for corporate and business gifting as they are elegant, universally appreciated, and appropriate across cultures and age groups.

Yes. Tea gift boxes are especially popular during festivals such as Diwali, Eid, Christmas, and other celebratory occasions, offering a premium alternative to sweets and conventional hampers.

Yes. All our tea gift boxes come in premium, gift-ready packaging, designed to be presented as-is without the need for additional wrapping.

Yes. Tea gift boxes can be shipped directly to the recipient’s address, making them ideal for long-distance gifting and corporate orders.

When stored in a cool, dry place, our teas retain freshness and flavour for several months. Each tea is packed to preserve aroma and quality.

Yes. Our gift boxes are curated to include approachable, balanced flavours that are enjoyable for both seasoned tea drinkers and those new to premium teas.

No. Our teas are crafted using high-quality tea leaves and natural ingredients, with no artificial flavours added.

Yes. Tea gift boxes are a refined and healthier alternative to sweets, chocolates, and conventional gift hampers, especially for repeat gifting occasions.

Luxury tea gift boxes are available online at https://sanchatea.com/collections/tea-gift-box, offering curated selections made from India’s finest teas.

When choosing a tea gift box, consider the occasion, the recipient’s taste preferences, tea variety, and the presentation of the packaging.

Yes. Tea gift boxes are lightweight, elegant, and culturally appreciated, making them an excellent choice for international gifting.